Fixed Price - Garment Order Automation
Project Overview
Fixed Price - Garment Order Automation
The project aimed to automate the garment order processing to enhance speed and efficiency by reducing manual steps and minimizing errors. It sought to improve visibility and tracking by providing real-time updates on orders and approvals, enabling faster and more transparent decision-making. Additionally, the solution focused on streamlining the approval workflow, simplifying the sample approval process to eliminate bottlenecks and accelerate client responses. Finally, it was designed to facilitate scalable growth, ensuring the system could handle increasing order volumes efficiently while avoiding future operational inefficiencies.
The Challenge
The organization faced several hurdles in delivering efficient support:
Manual Order & Sample Handling
Processing orders and courier planning manually led to delays and operational inefficiencies.
Lack of Visibility & Delayed Approvals
Limited order status visibility and slow client responses caused frequent delays and rework.
Inaccurate Data Entry
Manual entry increased errors, resulting in confusion and delays across the order fulfillment process.
Bottlenecked Workflows
Approval and tracking processes were cumbersome, slowing down decision-making and overall productivity.
Our Solution
We implemented a two-part solution combining CRM modernization with predictive analytics:
PowerApps for Order Management
Streamlined order entry, sample management, and courier planning with automated document generation.
Power Automate for Workflow Automation
Simplified approval/rejection processes by automating emails and linking feedback directly to PowerApps.
QR Code Scanning
Enabled faster data entry and mobile/web access, improving flexibility and user experience.
Teams Integration
Dedicated Teams channels for each order provided real-time updates and improved visibility across teams.
Implementation Process
Requirement Analysis
Mapped the existing order and sample workflows, identifying pain points and opportunities for automation
Order Management Development
Built the order processing system using PowerApps, automating entry, sample handling, and courier planning.
Workflow & Automation Setup
Implemented Power Automate to streamline approvals, link feedback directly to PowerApps, and reduce manual steps.
Integration & User Access
Enabled QR code scanning for faster data entry and integrated Teams channels for real-time updates and collaboration.
Results
Faster Order Fulfillment
Reduced the order cycle time, allowing the company to meet client expectations and deliver faster.
Increased Accuracy & Cost Savings
Automation minimized human errors, cutting delays and reducing operational costs with a low-code approach.
Better Decision-Making
Real-time tracking and automated approval updates improved visibility, enabling faster, informed decisions.
Enhanced Customer Satisfaction
Efficient, transparent processes strengthened client relationships and improved overall satisfaction.
Technology Used
Power Platform – Power Apps, Power Automate, Power BI, Dataverse, SharePoint & SQL (On-Premises Server)
